Fax Satisfaction Survey for Staff A Little About YouWhat is the name of your healthcare organization?(Required) Is your role defined as clinical or non-clinical/operations(Required)Select the one that applies the mostClinicalNon-Clinical/OperationsHow long have you worked in healthcare?(Required) Less than a year More than one year, but less than 5 More than 5 years, but less than 10 Let's just say I remember when everyone was using paper charts Can you believe we are STILL faxing? Yes No A Little About Your Fax SolutionHow do you currently receive faxes in your office/department?Select all that apply Directly into my EMR/EHR Physical Paper Fax Machines External Electronic Fax Solution How do you currently send faxes in your office/department?Select all that apply Directly from my EMR/EHR Physical Paper Fax Machine External Electronic Fax Solution I feel....I feel our current fax solution solves all of our communication needsDisagreeAgreeI feel the volume of faxes we receive on a daily basis is manageableDisagreeAgreeI feel received records are easy to locate when I need themDisagreeAgreeI have never....I have never had to ask someone to re-send a fax because I was unable to locate the originialTrueFalseI have never told a patient "We didn't receive it, please have them re-fax"TrueFalseI have never had to tell someone that "our fax is down" or "if it's busy" try again laterTrueFalseHow much time?How much time do you spend daily searching for a fax for upcoming patient appointments? Less than 30 minutes More than 30 minutes, but less than an hour Feels like half the day How much time do you spend daily re-faxing failed faxes? Less than 30 minutes More than 30 minutes, but less than an hour Feels like half the day How much time do you spend daily calling offices to have them fax records? Less than 30 minutes More than 30 minutes, but less than an hour Feels like half the day