Use Cases
From logistics to analytics, our services include innovative software, workflow experts, and regulatory compliance to support healthcare providers. Choose from the options below so Centralis Health can best serve your specific need:
- Learn more about reliable faxing and replacing old fax hardware
- Learn how to stop wasting resources and time on department-to-department faxing
- I want to manage communications throughout the patient care continuum and streamline workflows
- Learn more about a secure unified inbox for all your PHI-related patient care communications
- Learn more about closing referral loops and understanding where you have referral leakage
- I want care coordination that works and is easy to use!
- Lean how to reduce costs and take the headache out of EMR interfacing
- Learn how Centralis Health automated patient record delivery to your referral partners
- I need a disaster/emergency plan for accessing patient records
Hospitals
Centralis Health supports integrated delivery networks (IDN), independent hospitals, rural hospitals, and critical access hospitals to meet the interoperability requirements as defined in the Conditions of Participation with Medicare and Medicaid CoPs), as well as the Inpatient Prospective Payment System (IPPS) regulations and other federal and state regulations.
- Connect to state event notification exchanges
- Reduce faxing to referral partners
- Expedite surgery, scheduling, and authorization processes
- Reduce faxing internally from floor to floor
- Comply with state mandatory reporting for ELR
We know that healthcare is not “one size fits all,” which is why we built our tools to be flexible to your needs. Our unique onboarding process starts with gaining an understanding of your current workflow and processes, and we then adapt our tools to match your needs to ensure that the change process is an easier transition for you and your team. We also understand that nothing stays the same in healthcare, which is why when we leave, we are never really gone. Unlike other IT solutions, our work doesn’t stop after implementation – we’re here anytime to discuss your Centralis Health setup and will help you adjust based on changing needs and demands. We are in this together – we don’t succeed if you don’t succeed … that’s why we always have your back.
Physician Practices
A survey completed in 2018 by the Physician Foundation found that on average, a provider sees 20 patients per day, or roughly 100 patients a week. Most, if not all, of those visits result in some form of healthcare correspondence, most often a phone call or fax between healthcare providers attempting to obtain an appointment or records. We understand that the time spent on healthcare communications is time away from much-needed direct patient care. This is why Centralis Health has dedicated itself to making correspondence in healthcare more efficient and in some cases unneeded.
With tools like hFax, our HIPAA-compliant fax solution, you’ll never lose a fax again – and delivery of in-network faxes is 100% guaranteed, removing the typical frustration that comes with legacy fax solutions. Finding breakdowns in established workflows and processes has never been easier when you add hMessage to your existing hFax solution, and correspondence processes become auditable and trackable overnight with customized reports to better manage staff time. Add hConnect and patient records from your community are available when you need them most, immediately during patient care. These tools are supported by Centralis Health team members who know and understand healthcare, because we have been in healthcare. We’re here to here to guide you through the transition and find maximum efficiency so time can be given back to true patient care, not document management.
Counties and Municipalities
Counties and municipalities handle Personal Health Information (PHI) during the course of business in a variety of ways. PHI is transmitted through they human resources, legal, and healthcare departments, all of which must comply with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health Act (HITECH) privacy and security regulations.
Centralis Health brings to the table decades of experience in exchanging PHI and has created a specially tailored secure faxing service for municipalities and counties. This easy-to-implement cloud-hosted fax solution, known as hFax, fully complies with HIPAA and HITECH by enabling the safe transmission of Protected Health Information (PHI).
Municipal and county healthcare administrators throughout Florida have implemented hFax to replace outdated fax lines and hardware by fully integrating with current operations and workflow, a change that reduced costs and improved reliability.
Municipalities and counties may be penalized if they fail to follow protected health information protocols that comply with HIPAA and HITECH regulations. The U.S. Department of Health and Human Services’ Office of Civil Rights (OCR) can impose civil monetary penalties for privacy breaches, but hFax follows all of Centralis Health’s safeguards to secure personal and electronic health information.
IT Professionals
Centralis Health works closely with IT consulting and professional teams to assist in providing their unique healthcare clients with HIPAA- and HITECH-compliant solutions:
- Electronic Fax Solution - by replacing expensive-to-maintain e faxing hardware
- Managing Electronic Medical Records (EMR) interfaces
- CMS, ONC, and OCR regulation
- Coupling well with VOIP and hosted PBX solutions to offer analog/reliable faxing
A trusted partner, Centralis Health works with you and your clients to provide the level of quality service your client expects.