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We’re Exchanging the Data, but We’re Still Faxing the Story
If We Have National and Regional HIE Data Exchange, Why Are We Still Faxing? By Katie Bradley, Chief Operating Officer, Centralis Health It is a...
You Have an HIE. Why Are You Still Faxing Medical Records Requests?
The records may already be available in seconds—yet too many requests still take the slow lane. At Centralis Health, there is a particular kind of...
The 28% That Matters: What Patient Identifiers on Inbound Faxes Can Teach Us About Healthcare Efficiency
When patient name and date of birth arrive attached to a fax before staff even open the document, the savings may look small at first....
AI-Powered eFax: Magic Wand or Fax-Flavored Hocus Pocus?
Why “intelligent fax automation” only works when the messy reality of healthcare faxing is handled first. There is a lot of sparkle being sprinkled over...
Busy Signals Are Costing You More Than You Think
Faxing may be old technology, but in healthcare it is still carrying some of the most financially important work in the organization. Referrals, prior authorizations,...
Why Your EHR Isn’t Your Communication System
Electronic Health Records (EHRs) have transformed healthcare by centralizing patient information, improving documentation, and supporting clinical decision-making. But despite their many capabilities, one misconception continues...
Why We Keep Talking About Faxing
Why a Health Information Exchange Keeps Writing About Faxing If you have followed Centralis Health for any length of time, you may have noticed something:...
Healthcare Organizations: It’s Time to Hold Your Fax Providers Accountable
Fax is still deeply embedded in healthcare. Referrals, records requests, lab results, prior authorizations, and care coordination documents continue to move through fax lines every...
